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Event Configuration

Visible Tiered Pricing — Show What Comes Next

Show the price today, the next step and its date, and the final price struck through — so early booking has a visible reason.

3 min readUpdated 2026-07-29

Early-bird pricing is a psychological device, not just a discount. It only changes anyone's behavior if the person buying can actually see the deadline coming — a clock or a counter they can watch tick down. This part of BrightStar publishes your entire pricing ladder directly on the event page: what a ticket costs right now, what it becomes next, and the exact moment that happens. Once you've set it up, it moves on its own — by date or by tickets sold — so you're not the one manually swapping prices at midnight before the early-bird window closes. It's the same instinct behind a retreat's 'first 20 spots' sign at the door, made automatic and visible for an online audience.

Building the ladder

Setting up a ladder is a short sequence you do once, before tickets go on sale, and it covers every step the price will ever take:

  1. 1Open your event → Tickets and choose Add Price Step
  2. 2Set the price and the date it takes over
  3. 3Repeat for each step — Early Bird, Regular, Final Release
  4. 4Choose whether each step is date-driven or quantity-driven

Should each step advance on a date or on quantity sold?

BrightStar gives you two ways for a step to advance, and the right choice depends on what you're actually trying to protect. A date-driven step moves at a set moment in your event's timezone — good when you want a clean, public deadline like 'Early Bird ends July 1st,' because everyone is working from the same clock no matter how sales are going. It's predictable for you too: you know exactly when the price changes, so you can plan reminders around it. A quantity-driven step moves once a set number of tickets sell at the current price. This suits a situation where the scarcity is real rather than implied — a kirtan circle with a genuinely limited number of floor cushions, or a retreat with a fixed number of beds. The first 50 seats really are the first 50, and the price changes because the room is filling, not because a calendar page turned. Because you choose this per step, you can mix the two across the same ladder — say, a quantity-driven Early Bird followed by date-driven steps later, once the venue's real capacity is less of a factor than the calendar.

What does a buyer actually see on the event page?

Three numbers, not one. The price today, sitting where the price always sits. The next step and the date it arrives — “$450 from 12 March” — so the cost of waiting is a fact rather than a feeling. And the final price, struck through, showing where this ladder ends: what a ticket costs at the door for anyone who leaves it that long. Nothing is hidden or held back to be revealed later. A buyer who almost booked, waited a week and came back to a higher number isn't confused the way they'd be if the price had quietly moved behind them — the step they missed is sitting right there on the page. Manufactured urgency depends on ambiguity; real urgency doesn't need to hide anything, because the visible deadline is itself what moves people to decide sooner.

The struck-through price is a real price

A line through the final price says one thing to a buyer: this is what you are not paying. That only works if it is true. The number struck through is the last step of your own ladder — the price this ticket genuinely becomes if nobody buys until the door — not a figure invented to make today look like a bargain. Retail has spent decades teaching people to distrust a crossed-out number, and the way to be believed is to be accurate: the strike is drawn from the ladder you actually published, and every step between here and there is visible on the same page for anyone who wants to check.

What happens to a ticket someone already bought?

Price steps only ever apply going forward. Once someone completes an order, that price is locked to their ticket permanently — it does not move if the ladder advances afterward. This matters for trust as much as for bookkeeping. A buyer who paid the Early Bird price shouldn't have to wonder, three weeks later, whether their ticket is quietly being repriced behind them. It isn't. The ladder governs what new buyers pay from that point forward; it has no reach back into orders that are already closed. Whatever the price does next, everyone who already booked keeps the deal they agreed to at the time.

If you're choosing between a date and a quantity for your very first tier, ask what would disappoint you more: selling out fast at a low price, or a slow first week. If it's the first, use a quantity-driven step so the price protects itself once real demand shows up. If it's the second, use a date-driven step so you have a fixed point to build reminders and announcements around. There's no need to pick one approach for the whole ladder — the choice is made step by step, so you can start with whichever risk worries you most and switch logic for later steps.

Common questions

Can I schedule ticket price increases in advance on BrightStar?

Yes. BrightStar's visible tiered pricing lets you build a ladder of price steps that advance automatically, so you are not editing tickets at midnight when early-bird ends. You add steps from your event under Tickets using Add Price Step.

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You set the whole schedule once, before tickets go on sale, rather than managing it live. Each step gets its own price and its own trigger — a date or a quantity sold — and BrightStar handles the changeover itself. That means the ladder still advances correctly even if you're at the venue, offline, or asleep when a deadline passes.

Do buyers see the upcoming price before it changes?

Yes. The event page shows the current price, the next price, and the exact moment it changes. Nothing is hidden, so buyers who miss a step understand why the number moved rather than feeling caught out.

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This is what separates a visible deadline from a surprise price hike. Because the next price and its timing are printed on the page in advance, a buyer who hesitates and later sees a higher number can trace exactly why — they can see the step they missed rather than suspecting the price was changed arbitrarily after the fact.

Can buyers see the final price as well as the next increase?

Yes. The event page shows the current price, the next step with the date it takes effect, and the final price of the ladder struck through — so a buyer can see what they are paying, what it becomes next, and what it would cost if they left it to the door.

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The struck-through number is the last step you published, not an invented anchor, and every step in between stays visible on the same page. That is what makes it persuasive rather than merely decorative: someone can check the claim, and it holds. For a festival with a long on-sale, the gap between today's price and the door price is often the strongest reason to decide now — stronger than the next increase alone, which may only be twenty or thirty dollars away.

Can a price tier advance on quantity sold instead of a date?

Yes. Each step in BrightStar can be date-driven or quantity-driven. Date-driven steps advance at a set moment in your event's timezone, which suits a predictable public deadline, while quantity-driven steps advance once a set number of tickets sell at the current price, which suits genuine scarcity.

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The distinction matters most when your real constraint is capacity rather than the calendar — a limited number of cushions, beds, or floor spots. A quantity-driven step ties the price to how full the room actually is, so the first batch of seats stays meaningfully first, instead of the price changing on a date that has nothing to do with how many tickets are actually left.

How do I set up tiered pricing for my event?

Open your event in BrightStar, go to Tickets, and choose Add Price Step. Set the price and the date it takes over, repeat for each step such as Early Bird, Regular, and Final Release, then choose whether each step is date-driven or quantity-driven.

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Building the ladder is a one-time setup per event, done before you open sales. You add as many steps as your event needs — some organizers use just two, others build out a longer Early Bird, Regular, Final Release sequence — and each step's own trigger is chosen independently, so the logic can differ from one step to the next.

Will a price increase change what someone already paid?

No. Price steps on BrightStar never alter a completed order. Whatever the ladder does afterwards, an order keeps the price it was bought at permanently.

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This protection exists so that a scheduled or scarcity-triggered price change never reaches backward into a sale that's already closed. It's what lets you advertise a rising ladder with confidence — buyers can trust that locking in the current price actually locks it in, not just until the next step happens to fire.

Can I mix date-driven and quantity-driven steps in the same event?

Yes. Because each step's advance trigger is chosen individually, you can set an early step to advance on quantity sold and a later step to advance on a fixed date within the same ladder.

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This lets you match each phase of your ladder to the risk that actually matters at that point in the sale. An early step might be quantity-driven to protect against underselling a limited early batch, while a later step is date-driven because, by then, you simply want a firm public deadline to build final promotion around.

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