Claiming the profile BrightStar already built for you

BrightStar builds profiles for artists, venues and organizers in the conscious events space before those people ever sign up. If you teach kirtan, lead breathwork, run a yoga studio, or produce retreats and festivals, there's a real chance a page already exists carrying your name, your bio, your links, and the events you appear at. Finding it for the first time can be strange — it's yours in name, but you don't yet control what it says. Claiming closes that gap: you prove you're the person or organization behind the page, and ownership transfers to your BrightStar account.

Claim pages exist for four kinds of profile — artist, venue, organizer and author — each living at a predictable address built from the profile's own web address, so the claim link on your page always takes you to the right place. You need a BrightStar account, and you need to be signed in, before a claim can be filed, because the claim attaches to your signed-in account rather than to an email address typed into a form.

BrightStar offers up to three routes, and which ones you see depends on what's already attached to the profile.

Website email is the fastest option, and it only appears when the profile already has a website linked to it. You enter an address at that same domain — any other domain is refused, and BrightStar names the domain it's expecting. A six-digit code is sent to that address and stays valid for ten minutes; entering it correctly approves the claim and transfers ownership on the spot. Controlling an inbox at an organization's own domain is treated as strong evidence you run it.

Instagram verification works the same way, when the profile already carries a handle. You sign in to Instagram, and BrightStar reads back the username Instagram itself confirms for your account. If that matches the handle already on file, the claim is approved immediately. Typing a handle into the form yourself doesn't count as proof — only a username Instagram hands back after you've signed in can approve a claim.

Review is always available, and it's the only option when a profile has no website and no Instagram on file. You describe your relationship to the profile — the artist themselves, a manager, a studio or centre, a booking agent, a family member, a publicist, or something else — along with your role, supporting links or documents, and what you intend to do with the page. The claim sits pending, you get a confirmation email, and a person at BrightStar reviews it.

Approval writes your user id onto the profile record as its owner. For venues and organizers, it also stamps the page as claimed with the date it happened, so it stops appearing as an unclaimed listing. From there the profile behaves like anything else you own on BrightStar: you can edit the bio, photos, social links and credentials, attach events to it, and see the follower and sales figures for it in your dashboard.

You get an email confirming the claim either way — whether it was approved instantly through website or Instagram verification, or later through review. If you verified through Instagram, you're returned straight to the profile area of your dashboard with the claim already applied.

Claiming itself is free. It isn't tied to any event hosting tier, and owning a claimed profile doesn't commit you to selling tickets on BrightStar — it simply puts you in control of what the page says.

A profile can only be claimed once. If you try to claim a page that already has an owner, BrightStar refuses the claim rather than transferring it, and tells you the profile is already claimed. This check runs before any verification method is offered, so it applies the same way whether you're using website email, Instagram, or a review request.

That rule protects whoever already holds the page — their bio, their linked events, their credentials shouldn't change hands just because someone else files a second claim. If you believe the wrong person holds a page that should be yours — a former manager, a studio you no longer work with, an old booking agent — repeating the claim won't change the outcome. File a review request instead and describe the situation; disputed pages are exactly what that path exists to handle.